Blue for IT Operations

An API. A CLI.
An MCP server.

Run IT ops on a platform with real developer surfaces — not a closed system. Incidents, runbooks, change management, on-call coordination, and the primitives to wire Blue into your monitoring, ticketing, and automation stack.

Get started Read the API docs

Open an incident. Move it through.

Below is a real Blue workspace, shaped like an incident queue. The interface is the product — same UI your IT team gets on day one.

20 records

What an IT team runs on Blue.

Four shapes IT ops takes: the unplanned (incidents), the planned (changes), the documented (runbooks), and the automated (alerts).

Incident response

Incident records with severity, owner, on-call, blast radius, customer impact, and the post-incident review attached. SLA timers escalate before the breach.

Change management

Change requests as records. Approval gates, blackout windows, and rollout playbooks — all enforced by automation, not by a wiki page nobody reads.

Runbooks in context

Runbooks live alongside the records they apply to. Linked from incidents, referenced in postmortems, version-controlled as part of the workspace.

On-call & alerts

Webhooks pull alerts from your monitoring stack into ticket records. Conditional automations route by severity, time of day, and team.

01 · From the terminal

Read it. Don't take our word.

Resolve, assign, comment, escalate — from your shell. Same auth, same permissions, same audit trail. Drop it in a Bash script, a runbook, or a CI step.

blue — zsh
$

02 · Severity routing

P1 in. On-call paged.

Conditional automations route incidents by severity. P1 transitions page the on-call. P2 transitions email the team channel. SLA approaches escalate to the manager. Different transitions, different actions.

Record updated

Deal · Acme Corp

priority
normal→high
WATCHING
priority = 'high'ANDstage = 'open'
idle
On STARTS matching
Alert oncall
Assign triager
Add to dashboard
On STOPS matching
Close ticket
Send summary

A developer-first API
built for scale.

Access every feature of Blue through our comprehensive GraphQL API. Built by developers, for developers.

BLUE API

100% feature coverage

Every feature available in the Blue interface is accessible through our API. No limitations, no exceptions.

GraphQL powered

Modern GraphQL API that lets you request exactly the data you need, nothing more, nothing less.

Battle-tested

Trusted by thousands of developers and processing millions of API calls daily with 99.9% uptime.

Ask questions,
get instant answers.

Query your data in natural language. Blue's CLI gives you instant insights without leaving your terminal.

  • Natural language queries
  • Real-time data access
  • Works with any workflow
View on GitHub
blue — zsh
$

Powered by

ClaudeGeminiCodex
MCP Server

AI-native from
day one.

Connect Blue to your AI assistant and manage workspaces, records, checklists, and more through natural conversation. One config, instant access.

18 toolsRead & writeStreamable HTTPPAT auth
View documentation 
claude mcp add \
  -t http \
  -H "x-bloo-token-id: YOUR_TOKEN_ID" \
  -H "x-bloo-token-secret: YOUR_TOKEN_SECRET" \
  -H "x-bloo-company-id: YOUR_COMPANY_SLUG" \
  -- blue https://mcp.blue.cc/mcp
mcp.blue.cc/mcp

Real-time webhooks for every event.

Connect Blue to your entire stack with reliable, real-time webhooks.

BLUEWEBHOOKS
YOURSTACK

Instant delivery

Sub-second delivery
with automatic retries.

Signed payloads

Cryptographically signed for
end-to-end security.

Granular filtering

Stay in control and subscribe
to precise events only.

03 · Permissions

Ops, on-call, end-users — each at the right level.

Workspace-, record-, and field-level controls. Ops sees the queue. Security sees PII-tagged tickets. End-users see only their own requests. Vendor accounts see only what they support.

Company
Contact
Deal Value
Tier
Phone
Close Date
Commission
Account Mgr
Region
Score
Acme Corp
[email protected]
$125,000
Enterprise
+1 555-0123
Q4 2024
$45,000
James Wilson
California
4.8
TechStart Inc
[email protected]
$89,500
Growth
+1 555-0456
Jan 2025
$28,500
Emily Chen
New York
4.2
Global Media
[email protected]
$234,000
Enterprise
+1 555-0789
Mar 2025
$67,200
Alex Rivera
Texas
4.9
DataFlow LLC
[email protected]
$156,750
Startup
+1 555-0321
Feb 2025
$52,100
Maria Santos
Florida
3.9
CloudNine
[email protected]
$78,200
Growth
+1 555-0654
Q1 2025
$31,800
David Park
Washington
4.5
Nexus Labs
[email protected]
$312,000
Enterprise
+1 555-0987
Apr 2025
$89,400
Rachel Kim
Colorado
4.7
Pulse Digital
[email protected]
$198,000
Enterprise
+1 555-0147
May 2025
$58,600
Chris Taylor
Oregon
4.3
Vertex AI
[email protected]
$445,000
Enterprise
+1 555-0258
Jun 2025
$124,200
Sophie Lee
Nevada
5.0
Streamline
[email protected]
$67,300
Startup
+1 555-0369
Jul 2025
$19,800
Nick Adams
Arizona
4.1
Quantum Inc
[email protected]
$289,500
Growth
+1 555-0741
Aug 2025
$82,100
Laura White
Illinois
4.6

One price. Pay once. Forever.

Pay once for your tier — no recurring per-seat fees. Size the tier to your team and move up only when you outgrow it.

Starter

For freelancers & small teams

$99

One-time payment

Get Starter
30-day money-back guarantee
  • 5 users
  • 5 workspaces
  • 2,000 records per workspace
  • 5,000 records per org
  • 10GB storage
  • 250 automations / month
  • 3 webhooks
  • 3 dashboards
  • 1 custom role
  • 20 req/s API rate limit
  • Community support
Most Popular

Growth

For growing teams

$299

One-time payment

Get Growth
30-day money-back guarantee
  • 30 users
  • 25 workspaces
  • 2,000 records per workspace
  • 25,000 records per org
  • 100GB storage
  • 1,000 automations / month
  • 10 webhooks
  • 10 dashboards
  • 3 custom roles
  • 50 req/s API rate limit
  • Email support
Best Value

Scale

For large organizations

$999

One-time payment

Get Scale
30-day money-back guarantee
  • 150 users
  • 100 workspaces
  • 2,000 records per workspace
  • 100,000 records per org
  • 500GB storage
  • 5,000 automations / month
  • 50 webhooks
  • 25 dashboards
  • 5 custom roles
  • 200 req/s API rate limit
  • Email support
Secure checkout byStripe

One platform.
Every incident.

Wire Blue into your monitoring stack with webhooks, drive it from your shell with the CLI, and let your AI agents move tickets through the MCP server.

Get started Read the API docs